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Coronavirus Advice & Information

Please see below for answers to frequently asked questions:


How can we all stop the spread of coronavirus? 


Make sure you and your children follow these general principles to prevent spreading any respiratory virus:


  • wash your hands often – with soap and water for at least 20 seconds, or an alcohol-based sanitiser if soap and water aren’t available - click here to watch a video by the NHS about how to wash your hands;
  • avoid touching your eyes, nose, and mouth with unwashed hands;
  • avoid close contact with people who are sick;
  • if you feel unwell, stay at home and don’t attend work or school;
  • cover your cough or sneeze with a tissue, then throw the tissue in a bin;
  • clean and disinfect frequently touched objects and surfaces in the home; and,
  • if you’re worried about your symptoms, please call NHS 111 – don’t go directly to your GP.


What support is available for families whose children are eligible for free school meals?


We are able to provide a £15 supermarket voucher each week for each child you have who is eligible for free school meals.  Starting Monday 13th April 2020, you will receive an e-mail from with instructions about how to access your voucher.  The advantage of using this method is you get to select the supermarket!


If you believe your child/ren may be entitled to free school meals, please e-mail to ask about this.  We cannot apply for this status for you though, so you will likely be told to visit the Hertfordshire County Council website to apply yourself.  If your status is approved, they will contact us to let us know and we will contact you regarding supermarket vouchers.


If I am classed as a key worker, how do I arrange for my child/ren to attend school while I am at work?


The government have asked schools to stay open for vulnerable children (e.g. those children known to Children's Services) and the children of key workers


If you are a key worker, and need to send your child/ren to school because there is no one at home to care for them, please e-mail stating your name, your child/ren's names, your job title and the company you work for. 


A member of the School Office will be in touch to explain how you book your child into Emergency School Provision using the SchoolGateway app (if you are eligible).


Please note - for the children of key workers and vulnerable children, school is open from 8:30am to 3:15pm, Monday-Friday, excluding bank holidays.    


How is the school setting work for my child to complete during this period of school closure?


During term time, Monday-Friday, the class teachers are recording and publishing videos relating to maths and reading on their class Facebook pages.  Your child should watch the videos before completing the tasks set.  If you (or your child) has any questions about the work, you may use the Facebook Messenger app to communicate directly with the teacher.  


Also, if you click the newsletter at the top of this page, you will find links to many educational websites which you may direct your child/ren to use to support them with their learning.  


When will school re-open?


At the moment, schools are closed as part of the government's action plan to slow the spread of coronavirus.  We have not been told when schools will be asked to re-open.  As soon as we know any information, we will contact parents and carers by e-mail.  If you do not currently receive the e-mails we send (e.g. the weekly e-mailed newsletter) then please e-mail, stating your full name and your child/ren's full names, along with any updated contact information (e.g. mobile number/s, home address, e-mail address etc.).  


Who can I talk to if I'm worried about the virus and how it affects my child's education?


You can contact the Department for Education Coronavirus helpline - this helpline has been set up to answer questions about the virus related to education. Staff, parents and young people can contact the helpline.